User Guide

Lunify Vela is a browser-based AI assistant for real-estate agents. Use ordinary sentences or voice dictation to record listings and buyer requests, find possible matches, keep track of appointments and prepare client messages for your review.

Some in-app labels may still appear in Turkish. This guide uses the English names for the same screens.

You do not need an app-store download. Open lunify-vela.com.tr in your phone browser, then add it to your home screen once:

1. iPhone (Safari): tap Share → Add to Home Screen → Add.
2. Android (Chrome): tap Install in the Vela banner near the bottom. If it is not shown, open the three-dot menu and choose Add to Home screen.

Tap the Vela icon to open it like an app. Your records remain with your account if you change phones; sign in on the new device.

Enter your e-mail and password, then tap Sign in. If you are new, choose Sign up and enter your name, e-mail and password. Vela is free for now; no credit card is required, and you get a monthly allowance of free AI actions (shown on your Account page).

• If you forget your password, use Forgot password and follow the link sent to your e-mail.
• Keep your sign-in details private. After signing in on your phone, Vela usually stays ready when you reopen it.

Open WhatsApp from the bottom menu in Vela. You can link your own WhatsApp account in either of these ways:

1. QR code: show the code only on your own trusted screen. In WhatsApp, open Settings → Linked devices → Link a device and scan it with your account.
2. Phone number: enter your number with country code (use the masked example +90 5XX XXX XX XX) and tap Get code. In WhatsApp choose Settings → Linked devices → Link a device → Link with phone number, then enter the 8-digit code.

Keep it private: a pairing QR or code can link your WhatsApp account. Never share it, send it in a message, or publish a screenshot. Scan or enter it only in your own WhatsApp account. The illustration below intentionally hides the QR and phone details.

After linking, send Vela instructions from the Message yourself chat on the connected line. Other numbers cannot issue commands unless they are explicitly allowed.

You do not need to learn commands. Type a sentence in chat, or tap the microphone and dictate. For example:

• “A 5-dönüm field in Honaz, road frontage, asking price 1,900,000.”
• “A buyer wants a field near Honaz, budget up to 2 million, road access is essential.”
• “Do I have a listing that fits this buyer?”
• “Schedule a viewing with the buyer tomorrow at 9.”
• “What should I follow up on today?”

If a detail is missing, Vela can ask you to clarify it. Check the proposed record or message before confirming it.

Describe a property in one message instead of filling in a long form. Include the location, land or home details, size, price and owner information that you want recorded. Vela creates a listing and gives it a reference such as A-1001.

• Find records under Real estate → Listings.
• Say “A-1001 is sold” to update its status.
• Say “Change A-1001 to 2,100,000” to update its price.
• Send a property photo or location in chat to attach it to that listing.

When a buyer tells you what they are looking for, record the area, budget and must-have features in chat. Vela saves the request and compares it with your listings.

• Possible matches appear with a percentage to help you rank them; it is a guide, not a decision made for you.
• When you add a listing, Vela can point out existing requests that may fit it.
• Track a request through stages such as new, first contact, viewing, offer and agreed.

You decide which property to suggest and whether to contact the buyer.

Write a reminder such as “Viewing with the buyer at Gürlek tomorrow at 9 am.” Vela records it in the appointments list and can remind you before the time on your connected WhatsApp line.

• After the appointment, Vela can ask what happened and add your update to the buyer record.
• Follow-up dates help you remember whom to call next.
• Ask “Who should I call today?” to review follow-ups due today.

Ask Vela to prepare property details for a client. The message appears in Real estate → Pending WhatsApp messages as a draft; it is not sent automatically.

1. Check the recipient and read the full draft.
2. Tap Send only when it is correct, or choose Cancel.
3. If something needs changing, ask Vela to revise the draft, then review it again.

Only a message you approve is sent, from your connected WhatsApp number. Always verify the recipient before sending.

Ask Vela “What might this land be worth?” or use the quick valuation form on the Comparables screen. Enter the province, district, village or neighbourhood and size in m². If you know the block and parcel numbers, enter those too.

The result may include an estimated range, a confidence score, quick-sale / realistic-market / asking-price figures, and the comparables used. The score reflects how many and how relevant the available comparables are.

Important: this is an estimate, not an official SPK-licensed valuation report. Zoning, road access, irrigation and other property details can change a value substantially. If there are not enough comparables, Vela should say so rather than invent a figure.

The valuation uses a central comparables pool. Add actual sales you know to improve estimates for your area:

1. Open Comparables and fill in the location, area, sale price and source.
2. Use a source you can identify, such as a completed sale or a public record; unsupported hearsay can distort an estimate.
3. Your own entries carry extra weight in your account. They are not shown to other advisers.
4. If a shared comparable looks wrong, flag it for review.

The Real estate screen is your daily overview. At the top, Today’s summary shows counts for active listings, buyer requests, upcoming appointments, messages waiting for approval and conversion.

Scroll down to review pending messages, listings, requests, appointments and reports. The report area can export your listings and clients as a CSV file that opens in spreadsheet software.

The Tasks screen brings together pending approvals and reminders you have set.

• Say “Remind me to call a client on Friday at 10” in chat; the reminder appears here.
• Vela can set reminders for upcoming appointments.
• Keep WhatsApp connected if you want reminders delivered there.

Use Albums to keep property photos and documents together.

1. Create an album, for example “Honaz field A-1001”. Create sub-albums for groups such as deed, exterior or interior.
2. Tap Choose files to upload several photos or a PDF.
3. Use the thumbnail action to set a cover photo. Add a short caption such as “south-facing” or “roadside” to a photo.
4. Move an album into another album or delete files you no longer need.

Albums belong to your account and are not visible to other advisers.

Build a ready-to-share property poster in the Poster screen; no design software is needed.

1. Choose one of four templates: square (1080×1080) or portrait (1000×1500).
2. Upload photos or choose them from an album. The first selected photo is the main image; you can use up to six.
3. Enter the location, title, features, price, phone number and optional photo captions. You may also add your company logo.
4. Choose a colour theme, review the preview, then tap Download PNG. Use Print / PDF for an A4 window display.

Shortcut: tap Poster beside a listing on the Real estate screen to prefill the listing details and available photos. Poster creation happens in the web panel, not in WhatsApp.

The Getting Started page has an eight-step checklist for linking WhatsApp, adding your first listing and request, creating an appointment, trying a valuation, adding a comparable, opening this guide and installing Vela on your phone.

Completed steps are marked automatically, so you can leave and continue later. Open the checklist from the menu whenever you need it.

• Keep your sign-in details, WhatsApp pairing QR and pairing code private. Never post them or forward screenshots.
• Only your connected, authorised line should send instructions to Vela. Do not add numbers you do not trust.
• Client-facing WhatsApp drafts wait for your approval; review both the recipient and message before sending.
• Your listings, buyer requests and conversations are stored for your account and are not intended to be visible to other advisers.

• WhatsApp shows as disconnected: open the WhatsApp page and link your account again. Keep your phone connected to the internet.
• The QR will not scan: it expires and refreshes. Reload the pairing page to get a new one; never share a QR or code with anyone.
• Vela did not respond: send the message from the connected number’s Message yourself chat and check your connection.
• No valuation appeared: there may be too few comparable sales for that area. Add a verified comparable if you know one, then try again.
• The home-screen icon is missing: open Vela in your browser and repeat the Add to Home Screen step.
• A record is wrong: tell Vela which reference to correct and provide the right value.

Still stuck? Ask Vela in chat or e-mail info@lunify.world.